Moosa Connect

Moosa connect, gives a new way to connect to customer’s vehicle and more by providing a wealth of features & information that enhances the on-road experience. From the vehicle’s maintenance to helping in driving better Moosa connect will ensure that the customers become a part of a better connected world.

Key Features of Moosa Connect:

  • Empowers customers to manage host of services
  • Enjoy seamless ownership experience by tracking multiple vehicles under the same account

The system is highly secure and very difficult to tamper with since highly advanced security mechanism is implemented.

Download this Moosa Connect free app to become a part of the connected world.

App Store

Play Store

For any query or support on Moosa Connect, please contact Moosa Customer Care at: 80076200

The Loyalty Program is run by Moosa Abdul Rahman & Co. LLC (Moosa), for which Terms and Conditions are as below:

  1. To avail Moosa Loyalty Program benefits, kindly download the Moosa Connect App
  2. To be eligible to redeem loyalty points, ownership of a GMC or Suzuki vehicle is an essential pre-requisite. Further, loyalty points can be redeemed only by cash / credit card paying customers
  3. Loyalty points can be earned against each VIN number, even if different VIN nos. (Different vehicles) are registered under single owner’s name
  4. The right to accept or reject Loyalty points is at sole discretion of Moosa
  5. If the event of change of ownership of the vehicle, the existing owner of the vehicle must notify to Moosa of the same
  6. The loyalty points are non-transferable to any entity / individual under this program Moosa may wish to contact and communicate with you from time to time about any special offers, products and other information. You agree that Moosa may contact you by all means
  7. Moosa may wish to contact and communicate with you from time to time about any special offers, products and other information. You agree that Moosa may contact you by all means
  8. Moosa bears no responsibility of any information with regard to Moosa loyalty program received through any other source, other than our official channels Receipt of Offers/ Information from Moosa
  9. You may agree that Moosa may collect personal information about you from your participation in the Loyalty Program including:
    • Information that you provide directly (at the time of vehicle purchase)
    • Any other personal information that arises out of Loyalty program
  10. The personal information that Moosa has about you as a result of your participation in the Loyalty Program will not be disclosed by Moosa to any third party other than other members of the Moosa Group and its associates, unless Moosa has your permission or Moosa is under a legal obligation or duty to do so
  11. You agree that Moosa and the companies in the Moosa Group may use the personal information collected about you to:
    • Understand your purchasing patterns and possible future needs for Moosa products
    • Contact you by all means
    • Correspond on all offers of Moosa products, by all means
    • Make non-personal data analysis concerning purchasing patterns, product demand and customer satisfaction, and to make similar business efficacy studies
  12. You agree that the personal information supplied by you or collected from you as a result of your participation in the Loyalty Program may be transferred within the Moosa Group
  13. You agree to indemnify and hold Moosa Group and its Associates harmless from any damage expenses arising out of any reasons, whatsoever
  14. Moosa accepts no liability and will not be liable for any loss, damage, claim or expense arising directly or indirectly (including special, incidental or consequential loss or damage) from your use of the Moosa loyalty program, howsoever arising, and including any loss, claim damage or expense arising from, but not limited to, any defect, error, imperfection, fault, mistake or inaccuracy in, of or on the part of (as is applicable), the Moosa loyalty program or its contents, the downloadable content or due to any unavailability of the Moosa loyalty program or any part thereof or any contents or associated products or services of Moosa
  15. You accept liability and will be liable for any loss, claim, damage or expense to Moosa arising directly or indirectly from any unlawful act committed by you or your breach of these Terms
  16. Moosa will endeavor to take all reasonable steps to keep the Loyalty Points condition reliable. However, Moosa does not guarantee its accuracy, perfection or serviceability
  17. Moosa reserves the right to terminate its Loyalty Program at any time without any notice. Moosa accepts no liability for any loss or damage arising directly or indirectly from such termination
  18. Moosa reserves the right to suspend its Loyalty Program at any time without any notice. Moosa accepts no liability for any loss or damage arising directly or indirectly from such a suspension
  19. Moosa reserves the right at its sole discretion to change these Terms at any time without notice to you. You agree that your continued membership of the Loyalty Program after such changes shall constitute acceptance of the new or amended terms by you and that you agree to abide and be bound by the changes. This right includes, but is not limited to, changes in affiliation of Moosa, rules for earning and redeeming Points, specific promotional offers
  20. This agreement shall be subject to and governed in all respects by the statutes and laws of the Sultanate of Oman and the parties irrevocably submit to the exclusive jurisdiction of the courts of Oman to settle any disputes, which may arise in connection with these Terms
  21. Please read the rules set out below carefully to familiarize yourself with the “Point System” under which you may earn points (“Points”) as a result of purchasing parts and / or services from any of the Moosa outlets
  22. This Points System is run by Moosa at all Moosa Parts and Service outlets
  23. An owner may earn Loyalty Points only by cash/credit card purchase of Parts and Services from any of the Moosa outlets in Oman on vehicles enlisted for the program. No points can be earned by any member for a vehicle not enlisted under this program
  24. An owner will earn Points for all cash / credit card purchase transactions at any of the Moosa Parts or Service outlets. Points earned for every RO 10.000 or part thereof spent at Service are indicated below:
    Vehicle Age Points for every RO 10.000 spent in Service
    Less Than 2 years 4
    2 yrs < Age < 4
    years
    6
    Age > 4 Yrs
    years
    8
  25. An owner will earn 2 points for every RO 10.000 or part thereof cash / credit card purchased at Parts counter , which is redeemable only at Service related transactions at any of the Moosa outlets
  26. All the earning rates provided earlier may vary and Moosa has the right to decide or change at its sole discretion, at any time without giving notice. The above rates may be varied at any time, with or without notice, even though the changes made may affect an owner’s ability to earn Points
  27. All Loyalty points earned by the vehicle owner will be credited to his account on subsequent working day, following which points will be available for redemption. Vehicle owner may redeem Points earned from the purchase of Parts and Services against subsequent purchase of Services only at any of the Moosa outlets in Oman and only for vehicles enlisted under this Loyalty program
  28. One Point is earned against one hundred Baiza (i.e. 10 Points equals a credit of one Riyal) that may be applied as a loyalty discount of any subsequent Moosa service or repair purchased. This rate may vary depending on various factors which Moosa has the right to decide or change at its sole discretion at any time without giving notice. The above rates may be varied at any time, with or without notice, even though the changes made may affect a vehicle owner’s ability to redeem the Points which that vehicle owner has already earned
  29. Points shall only be awarded to a vehicle owner in respect of Services or Parts actually purchased. In particular, Points earned through the purchase of Parts and Service shall be cancelled if subsequently, the relevant or corresponding transaction is cancelled in any manner, due to any reason whatsoever
  30. Loyalty points are not transferable and cannot be combined with the points of any other account or loyalty program operated by Moosa. Even in case of transfer of vehicle ownership, the points already earned against the vehicle rest with the owner and are not transferred with the vehicle to the new owner
  31. Loyalty Points earned are valid up to 2 years, from the date of transaction at any of the Moosa outlets in Oman. The points will automatically expire and not be available for Redemption after the defined tenure of 2 years
  32. The Loyalty Program has no predetermined termination date and shall continue until such time as Moosa decides to end the Loyalty Program, which it may do at any time without providing any notice to vehicle owners. Any Points that have not been redeemed at the end of the Loyalty Program shall be forfeited and no compensation shall be owned to Members. Moosa accepts no liability for any loss or damage arising directly or indirectly from such termination
  33. Moosa reserves the right to suspend its Loyalty Point Program at any time without any notice. Moosa accepts no liability for any loss or damage arising directly or indirectly from such a suspension
  34. Moosa reserves the right at its sole discretion to change these rules relating to the Loyalty Points System at any time without notice. An Owner’s continued participation in earning or redeeming Points shall constitute acceptance of any such changes to these rules
  35. Points do not constitute the property of an owner and shall not have any value except under their valid use as part of the Loyalty Program. Points may not be exchanged for cash, assigned, bartered, or transferred, except as set forth in these Terms. Points are also not transferable upon the death of an Owner, under any arrangement made by an Owner, or otherwise by operation of law.

For more details, please visit www.moosagroup.com or contact the nearest Moosa Service / Parts Outlet.

Toll free – 80076200

Email ID – crmexec@moosagroup.com

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